An absence of interoperability between key system elements—autos, charging stations, charging networks, and the grid—and the software program techniques that help them is a menace to system reliability and broader EV adoption within the US, in accordance with a examine by EVSE operations and upkeep (O&M) service supplier ChargerHelp!.
The community of public chargers within the US is struggling to maintain tempo with EV adoption, which is a number one issue within the slowdown of projected car gross sales, in accordance with ChargerHelp!’s Annual Reliability Report: The State of EV Charging and the Driver Expertise.
The report analyzed information from 5 main sources: two units of first-party information from ChargerHelp!’s direct O&M expertise, third-party information from Paren and public information from the US Division of Power’s AFDC database—every targeted on public charging infrastructure.
The report highlights that precise charger uptime falls in need of self-reported figures as software program typically overestimates station performance, affecting driver confidence. Charger reliability varies broadly by state and community and a few stations require a number of repairs, affecting general reliability.
The report recommends making certain information accessibility, utilizing standardized information reporting protocols to measure uptime successfully and allocating funding for upkeep to enhance EVSE reliability and improve the charging expertise for drivers. It additionally suggests implementing complete guarantee protection and standardized troubleshooting protocols, in addition to increasing technician coaching and certification.
“After pulling information for 4 years from 20,000 chargers, we recognized key areas the place the general public charging system may be improved to raised meet the wants of in the present day’s EV driver,” mentioned Kameale Terry, ChargerHelp!’s co-founder and CEO. “For the EV market to proceed to flourish, we have to work to make sure true uptime is the norm by way of a standardized and extra synchronized strategy to information, upkeep and communication networks.”
Supply: ChargerHelp