- The Gadget Present’s Jason Bradbury and Google’s Susie Vowinkel confirmed as keynote audio system for 2024 version of TravelTech Present
- Customer registration is now open forward of the present happening 19-20 June 2024 at ExCeL London
With only one month to go till TravelTech Present opens its doorways on 19 June, organisers of this yr’s present have launched additional findings from its analysis, highlighting the challenges felt by patrons.
Over a 3rd (34 per cent) acknowledged that each implementation time for brand new options or platforms and balancing budgets according to the price of new know-how, are their largest challenges over the subsequent 12 months. These had been carefully adopted by 29 per cent who acknowledged that for them the most important challenges had been buyer retention and bettering the client expertise.
The information comes as TravelTech Present additionally broadcasts additional particulars on audio system and content material for this yr’s revitalised programme which incorporates extra alternatives to be taught in regards to the newest traits and developments throughout the sector, acquire precious perception and recommendation from knowledgeable audio system and meet the latest suppliers and options.
The keynote audio system for 2024 are Jason Bradbury, former host of The Gadget Present opening the present on 19 June together with his tackle the place AI will take us within the subsequent decade, and Susie Vowinkel, managing director of journey for Google, who will likely be sharing the newest insights on journey from the search engine big to kick off day two on 20 June.
Along with the keynote speeches, this yr’s present sees the return of the Skilled Recommendation Hub, which is able to allow patrons to pre-book appointments with an business knowledgeable and acquire invaluable recommendation on matters together with advertising and marketing and gross sales technique, profitable and holding information prospects funding methods and rising tech, to call just some.
Forward of the present, guests are additionally inspired to forged their vote for the winner of this yr’s Trailblazer Awards. Pitches from all 10 finalists can be found to view now on the TravelTech Present web site, the place guests may vote forward of the cut-off date of 31st Could. Every finalist is underneath 40 months previous and also will participate in a Trailblazer Panel on the present to current their resolution and showcase how their know-how is working to remodel the journey business, earlier than the winner is introduced on 20 June.
Commenting on the newest outcomes of the survey and the programme for this yr’s present, Nimet Sayeed, Occasion Supervisor, TravelTech Present stated, “The tempo of journey know-how improvement, while thrilling, can current challenges for journey firms and patrons if not successfully deliberate and managed. Any vital change in working techniques requires money and time in addition to the proper and best-fit implementation with current options, which may appear a frightening prospect. Reassuringly the wealth of options and integrations obtainable to streamline each operations and the client journey imply it doesn’t must be.
“Likewise, the ever-increasing advance of on-line adoption means operators are in a greater certified place than ever earlier than to grasp and interact with prospects to make sure that not solely are they enhancing the client expertise, but additionally critically, retaining them to safe sustainable profitability.
“In constructing the programme for this yr’s TravelTech Present we have now labored to make sure that not solely do we have now market main consultants obtainable to hearken to throughout the panel and speaker classes, however there are a variety of how for patrons and suppliers to fulfill and interact head to head to be taught extra in regards to the solutions obtainable to the challenges of implementation, price, buyer administration and extra.”
100 journey and journey know-how firm representatives took half within the survey in April 2024.
TravelTech Present takes place from 19 – 20 June 2024 at ExCeL, London.