All of us need to have the ability to communicate our minds on-line—to be heard by our pals and discuss (again) to our opponents. On the identical time, we don’t need to be uncovered to disagreeable speech.
Expertise firms handle this conundrum by setting requirements without spending a dime speech, a apply protected underneath federal regulation, hiring in-house moderators to look at particular person items of content material and eradicating them if posts violate predefined guidelines.
The method clearly has issues: harassment, misinformation about matters like public well being, and false descriptions of reputable elections run rampant. However even when content material moderation had been applied completely, it will nonetheless miss an entire host of points. We’d like a brand new technique: deal with social media firms as potential polluters of the social cloth, and instantly measure and mitigate the consequences their selections have on us. Learn the complete story.
—Nathaniel Lubin & Thomas Krendl Gilbert
We are able to nonetheless have good issues
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