Shortlisted Motels for the 2024 GREAT Awards Introduced

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Shortlisted Motels for the 2024 GREAT Awards Introduced


GuestRevu is happy to disclose the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the GREATest lodges and guesthouses from world wide. Following the evaluation of over 70,000 on-line visitor critiques of lodges from greater than 55 international locations worldwide, we’ve recognized properties that constantly ship excellence in service, visitor expertise and satisfaction.

This yr, shortlisted entrants, sponsors and main minds within the hospitality {industry} will rejoice and recognise the most effective in world hospitality at two splendid occasions. The primary awards night, at which the winners within the Europe and Americas & APAC classes might be introduced, might be held on 6 November throughout WTM London at Tapa Tapa Wine Bar.

Because of the overwhelming world response to the decision for entries, the organisers have expanded the awards programme this yr to incorporate a second awards night to be held on the finish of January in Cape City to recognise high lodges in Africa.

Each occasions will characteristic panel discussions, talks, canapes, drinks and dwell music befitting of a celebration of the very GREATest in guest-rated excellence in lodging and journey.

“These awards are distinctive in that they’re solely decided by visitor suggestions, making the outcomes actually reflective of remarkable service. Now that we’re in our second yr of the GREAT Awards we noticed an incredible response from each previous entries and new hoteliers who have been trying to see how they measure up” says GuestRevu founder Chris Alexandre.

2024 GREAT Awards Shortlist

GREATest in Africa

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

GREATest in APAC & The Americas

<50 Rooms 

50+ Rooms 

GREATest in Europe

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

GREATest Meals & Beverage Institution

The shortlist for the GREAT Awards has been decided based mostly on publically accessible on-line critiques of collaborating lodges from the three greatest on-line visitor assessment sources: Google Opinions, Reserving.com and Tripadvisor, which have been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning popularity administration software program for lodges. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.

To make sure objectivity, equity, and transparency, the Resort Administration College of Stenden South Africa oversaw the info assortment and assessment for the GREAT Awards. Dr Wouter Hensens, Govt Dean of Stenden South Africa, was instrumental in making certain that acceptable tutorial rigour was utilized to the evaluation of the info. As co-author ofThe Good, The Unhealthy, and The Emoji Mastering the Artwork of Evaluate Knowledge, Dr Hensens is uniquely positioned to know the info illuminated within the 1000’s of critiques collected throughout the GREAT Awards.

“Over the past decade, on-line visitor critiques have had an rising impression on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for shoppers to entry details about hospitality companies, and this elevated transparency has empowered shoppers to make extra knowledgeable selections based mostly on suggestions from different visitors.”

As regards to the method, Dr Hensens was tasked to make sure that the info assortment and interpretation have been honest and constant: “We have now paid specific consideration to the variety of critiques and the weighting of critiques as they have been sourced from completely different platforms. Having reviewed the info I imagine that these awards straight mirror the appreciation of the visitors which have stayed in these properties and thus their genuine voice.”

“Based mostly on our intensive expertise analysing visitor critiques, we’ve come to know {industry} benchmarks,” says Chris Alexandre, GuestRevu’s founder and CEO. “Nonetheless, this yr’s GREAT Awards contestants have surpassed expectations. Following on from final yr’s unbelievable outcomes this yr’s rivals appear to have pulled out all the stops. Their distinctive assessment scores are a testomony to their dedication and dedication to delivering excellent visitor experiences.”

Representatives from the shortlisted lodges are invited to attend the glamorous GuestRevu GREAT Awards night at Tapa Tapal in London on 6 November 2024. Due to sponsorship by industry-leading hospitality know-how suppliers Hop and {industry} physique HOSPA, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a evening for the lodge {industry} to return collectively, rejoice their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their visitors.

About GuestRevu
GuestRevu helps hospitality professionals to hearken to, be taught from and earn from their visitors by enabling them to leverage the ability of their visitor knowledge to construct lasting loyalty and drive income. GuestRevu’s mission is to offer hospitality professionals award-winning instruments that they’ll use every single day to develop a guest-centric tradition, optimise their visitor expertise, and the operating of their enterprise and, in the end, drive income utilizing on-line surveys and popularity administration. GuestRevu provides native assist in South Africa and the UK and is a Tripadvisor Platinum Evaluate Assortment Companion.

About Stenden College
Stenden South Africa is a Personal Greater Schooling Establishment and a world campus of NHL Stenden College of Utilized Sciences in The Netherlands.  It has constructed a popularity for providing premium larger training to the African market and being a powerful catalyst to its surrounding communities while offering internationalisation alternatives for lots of of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Aid Administration has opened a novel pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom operating. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

About HOSPA
HOSPA is the affiliation serving to hospitality’s specialist leaders to develop their careers and community, in addition to preserve updated with {industry} traits and developments. HOSPA provides a large and rising vary of alternatives for members, from networking conferences and webinars which tackle particular matters to intensive skilled improvement programmes and the most recent {industry} knowledge disseminated by a wide range of mediums.

About Hop
Hop is a cloud-based property administration answer for the hospitality {industry}, together with impartial lodges, lodge teams and self-catering lodging and gives options globally, Hop provides a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments comparable to a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and plenty of different hospitality service integrations comparable to Epos, Locks, TV’s and Accounting Software program.

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This put up initially appeared on the GuestRevu weblog right here and is reproduced with their permission.