NEW YORK (October 29, 2024) – SevenRooms, the main CRM, advertising and marketing and operations platform for the hospitality business, immediately introduced its strategic partnership with Curator Lodge & Resort Assortment (“Curator”), a definite assortment of greater than 100 impartial inns and resorts throughout the USA. This collaboration expands the alternatives for Curator’s member inns, enabling them to reinforce visitor experiences whereas driving income development and value financial savings.
By way of this partnership, SevenRooms turns into a most well-liked vendor inside Curator’s complete expertise stack of hospitality options. Vetting expertise that greatest serves the wants of impartial inns, Curator provides members optionality in choosing instruments that improve their operations, versus counting on one-size-fits-all options. Curator members can now entry SevenRooms at most well-liked pricing, making certain that every property can leverage the cutting-edge expertise to seize precious visitor information, drive repeat enterprise via superior advertising and marketing instruments, and optimize their operations. By way of SevenRooms’ highly effective CRM and advertising and marketing suite, hyper-personalized campaigns are robotically created throughout e-mail, textual content, and different advertising and marketing channels, resulting in elevated visitor engagement, improved loyalty, and elevated income and profitability.
“Impartial inns face distinctive challenges in immediately’s aggressive market, and our partnership with Curator Lodge & Resort Assortment is designed to empower these properties to thrive,” stated Joel Montaniel, CEO of SevenRooms. “By offering a platform that will increase income and profitability robotically, we assist operators of all sizes – whether or not luxurious resorts or boutique city properties – develop relationships with company, combine with the lodge tech stack seamlessly, and streamline operations. This allows impartial inns to compete extra successfully whereas delivering customized visitor experiences at scale. Our expertise may even assist Curator properties provide one-of-a-kind experiences at their locations the world over, resulting in loyal company that can return extra usually.”
Curator’s impartial inns and resorts will profit from SevenRooms’ skill to personalize each step of the visitor journey, from reservations to occasions and experiences to operations and advertising and marketing. The platform’s refined information seize capabilities allow inns to know and anticipate visitor preferences, making a extra partaking and memorable expertise that encourages repeat enterprise. For luxurious properties like LaPlaya Seaside & Golf Resort or 1 Lodge San Francisco, this expertise has confirmed important in driving eating site visitors and growing profitability of their F&B shops. Each bigger resort property teams and smaller city boutiques can equally leverage SevenRooms to optimize visitor engagement and enhance income efficiency.
“SevenRooms empowers lodge groups to raise the visitor expertise via its superior information capabilities, sturdy advertising and marketing and loyalty instruments, and seamless integrations,” stated Brent Hayhurst, Vice President of Program Improvement at Curator Lodge & Resort Assortment. “Our members can now profit from a platform that allows customized engagement and enhances visitor loyalty, whereas profiting from unique worth, making it a wise all-around funding for his or her operations. This partnership aligns completely with our mission to deliver the perfect expertise options to our impartial properties, serving to them keep aggressive and worthwhile.”
SevenRooms’ key differentiator lies in its complete CRM and visitor engagement capabilities, which permit inns of each dimension and scale to seize and make the most of information throughout the whole visitor journey – from reservations and occasions to advertising and marketing and operations. This deeper personalization and integration with different techniques in a lodge’s tech stack permits them to reinforce visitor experiences and drive repeat enterprise extra successfully than extra reservation-focused platforms.
“We selected SevenRooms as a result of it permits us to attach with company on a deeper stage,” stated Kendall Hanson, Director of Operations at 1 Lodge San Francisco. “Whether or not reserving a restaurant reservation or a novel expertise at our property, the information we seize via the platform permits us to ship customized experiences that maintain company coming again. The analytics from SevenRooms are unmatched in comparison with different CRMs. Hospitality is at all times prime of thoughts for us, and SevenRooms helps us execute high-touch experiences for each visitor.”
For extra data on how SevenRooms might help your lodge’s meals and beverage shops improve visitor expertise and engagement, go to www.sevenrooms.com.