LONDON, 24 October, 2024 — eviivo, the all-in-one Property Administration System (PMS), has partnered with OpenKey, the trade normal for common digital key expertise in resorts, enhancing the visitor expertise throughout resorts worldwide.
The mixing allows resorts utilizing eviivo to supply friends seamless cellular check-in and keyless room entry by means of OpenKey’s Digital Key expertise.
This added comfort, mixed with eviivo’s automated pre-arrival check-in directions, permits resorts to safe a frictionless journey for his or her friends.
Friends more and more count on a digital-first expertise from check-in to check-out. In keeping with OpenKey’s analysis, satisfaction charges can drop by as much as 50% if there may be greater than a 5 minute wait at check-in.
The usage of digital keys considerably streamlines the visitor expertise and reduces wait instances whereas enhancing safety and rising labour effectivity.
Digital keys and contactless check-in or check-out in the end profit lodge operations by streamlining workflows, decreasing the necessity for entrance desk interactions and rising productiveness.
The expertise additionally allows hoteliers to function with leaner groups by automating a variety of duties, releasing up workers to dedicate extra time to strategic areas, akin to visitor engagement.
Gwenael Merlin, Head of Strategic Partnerships of eviivo, mentioned: “The mixture of eviivo’s all-in-one PMS with OpenKey’s modern Digital Key expertise is a game-changer. We’re not simply automating processes; we’re making life a lot simpler for friends and lodge workers alike. We’re speaking in regards to the web technology – from baby-boomers to GenZ – for whom service expectations have grow to be “now”, immediate, and solely a click on away. In an more and more digital hospitality trade, a frictionless arrival or departure is what really units a lodge aside and forward of the competitors.”
David Dietz, Chief Know-how Officer of OpenKey, mentioned: “At OpenKey, we’re consistently searching for methods to simplify lodge operations and elevate the visitor expertise. Our partnership with eviivo brings a brand new stage of comfort to each lodge workers and friends, providing a completely automated cellular key supply course of that reduces check-in instances and enhances operational effectivity.”