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SiteMinder and DidaTravel drive improved outcomes for lodges in Asia


DidaTravel is the most important journey wholesaler in China and one of many quickest rising wholesalers globally because it blazes a path via the Asia-Pacific area.

Providing an intensive portfolio of merchandise that embody all the things from lodging and flights to excursions and actions, Dida is on a mission to simplify entry to what is usually a advanced journey panorama. 

“Our journey started with a imaginative and prescient to revolutionise the B2B journey expertise,” mentioned Market Supervisor, Benjawan Phothisit.

“Because it stands, we excel in distributing various journey merchandise to world supply markets, together with fast-growing and rising markets throughout the Asia-Pacific area. These markets embody high-value buyer segments, together with retail journey businesses, tour operators, airways, and level redemption schemes.”

Being born within the digital age means Dida is of course pushed by expertise and information, which ensures effectivity and swift adaptability inside a always evolving trade, and led by a faultlessly devoted workforce.

Dida Travel

Offering true B2B worth

The final couple of years have been significantly fruitful for Dida and its shoppers. 

“We now have a lot of lodges accessible with numerous price fashions, permitting our clients ample alternative,” mentioned Benjawan. “We additionally present 24/7 help to rapidly reply to pre-sales and after-sales wants.”

“Accommodations which have been significantly profitable promoting to us generally provide quite a lot of price plans that swimsuit a spread of our shoppers. It’s additionally helpful in the event that they take part in our initiated advertising and marketing actions and work intently with their devoted advertising and marketing supervisor to optimise alternatives.”

With altering shopper behaviour over the previous 5 years, an excellent distribution accomplice like Dida and an trade main income platform like SiteMinder are essential for the success of lodges.

These modifications embody:

  • Travellers turning into extra value acutely aware and delicate, opting to fastidiously examine their choices
  • Elevated demand for elevated experiences and repair at lodges
  • Demand outweighing provide in well-liked locations
  • Useful resource and finance shortages within the workforce
  • Clients turning into extra tech-savvy, broadening their analysis strategies and elevating their expectations

By combining highly effective, diversified, distribution with good, automated expertise, hoteliers are in a position to unlock their full income potential.

Extra income, much less work

What should you may enhance your resort’s efficiency whereas additionally lowering your workload? Our good resort platform helps you do precisely that.

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Main lodges are reaping the rewards of a seamless partnership

By utilising SiteMinder’s platform, hoteliers have entry to greater than 1,800 third-party connections, together with the profitable DidaTravel.

One outstanding property making the most of this partnership is Grande Centre Level Surawong in Thailand.

Grande Centre Level Surawong is situated within the CBD of Bangkok. Impressed by colonial artwork tradition, it offers company with a handy keep that additionally immerses them within the native scene. 

As a 5-star resort, the property can be outfitted with an award-winning Let’s Loosen up Spa, a well-equipped health facility with Technogym expertise, a sauna, and a sky pool with an iconic view of the town and gorgeous sunsets.

Grande Centre Point Surawong

Established in 2023 with near 400 rooms, managing charges and availability was an instantaneous problem. It prompted the workforce to discover software program options and finally select SiteMinder’s confirmed resort platform.

“With SiteMinder, we are able to eradicate the apparent challenges of managing this many rooms throughout plenty of totally different reserving channels,” mentioned Duangkamol Unaharirk.

SiteMinder permits lodges to automate reservation administration in real-time throughout a whole bunch of reserving channels and distribution companions, rising income era and dramatically rising effectivity.

“We use all of SiteMinder’s options to manage every day availability, improve our yield, and monitor reserving momentum,” Duangkamol continued.

“DidaTravel is likely one of the useful connections we use through SiteMinder. It helps us maximise income each from ahead bookings and last-minute bookings. Having the ability to handle extra channels like Dida with no additional effort has allowed us to extend our general quantity of reservations.”

The long run guarantees to be busy for DidaTravel, with some grand plans within the works. Trying to develop each domestically and overseas, Dida will concentrate on coming into new markets such because the Center East and Africa whereas additionally doubling-down on native journey retailers, within the effort to extend buyer development and enhance the quantity of direct contracts they signal with lodges all over the world.

With a wise platform like SiteMinder {and professional} operators like DidaTravel, lodges have highly effective income administration capabilities at their fingertips.

Thanks DidaTravel to your valued partnership, and Grande Centre Level Surawong to your great suggestions. We want you all the easiest sooner or later!

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