When trying to find essentially the most acceptable lodging vacation spot on the Island of the Gods, typically the only option is the obvious. Established in 1989, Kupu Kupu Barong Villas & Tree Spa by L’Occitane is a luxurious villa that provides spectacular views of the Ayung River, the longest river on the island of Bali.
Not solely is it an unique retreat with direct entry to the magnificent rice fields and enchanting Ayung River, the service at Kupu Kupu Barong is accomplished with amenities resembling a personal pool, L’Occitane Spa Expertise, positive eating at La View Restaurant, and actions resembling trekking, river rafting, and yoga.
The property is wrapped in a design that displays Balinese tradition, and supplies 47 rooms throughout 9 totally different villas. Kupu Kupu Barong is the primary property established by the Kupu Kupu Barong Group, which homes a number of properties resembling Jungle Retreat, Kupu Kupu Jimbaran, and Kupu Kupu Phangan in Thailand.
Enterprise runs easily with SiteMinder’s platform
Since 2015, Kupu Kupu Barong has entrusted SiteMinder to allow its success and makes use of virtually all of the out there options.
Iluh Eka Fibriani, E-commerce & Gross sales Supervisor at Kupu Kupu Barong, felt she wanted assist from SiteMinder, particularly as a result of her property is related to fairly quite a lot of native and worldwide on-line journey brokers (OTAs).
“Aside from that, we’re additionally related to B2B channels,” Iluh continued.
Iluh talked about that whereas utilizing SiteMinder, the resort has by no means skilled any important issues or obstacles.
“SiteMinder’s channel supervisor is straightforward and simple to grasp. Overbooking can be very uncommon, virtually non-existent now,” she mentioned.
Because of SiteMinder, Kupu Kupu Barong experiences quick, simple and automated room reserving updates, which incorporates receiving on the spot reserving notifications through electronic mail.
Extra bookings, simple work
What in the event you might enhance your resort’s bookings and income whereas additionally decreasing your workload? Our good resort platform helps you do precisely that.
Bookings skyrocket with out complication
One of many many advantages of SiteMinder that has satisfied Kupu Kupu Barong to stay a long-term buyer is the benefit of integration with different resort programs.
Within the final yr, this resort has additionally loved a surge in bookings from OTAs and setting costs has by no means been simpler.
“We noticed a 50% improve in bookings from our OTA connections,” Iluh mentioned. “Mapping room costs and availability can be easy as a result of SiteMinder’s onboarding staff has defined all of it completely.”
Moreover, Iluh and her staff are in a position to carry out duties shortly and simply due to SiteMinder’s easy-to-navigate consumer interface. Iluh additionally praised SiteMinder’s charge multiplier characteristic.
“This characteristic is extraordinarily useful and simple to make use of for direct reserving technique,” she continued.
The one reliable companion
Experiencing the advantages of utilizing SiteMinder for the previous 9 years, Iluh admitted that she continues to suggest SiteMinder to different hoteliers in Bali.
“If there’s a straightforward resolution, why search one thing else? Many different hoteliers have used SiteMinder, then modified to a different platform. Nonetheless, ultimately they returned to utilizing SiteMinder as a result of it’s at all times the better selection,” Iluh defined.
Thanks Iluh! SiteMinder seems to be ahead to overseeing Kupu Kupu Barong’s future success.